BELLISTE / AI COMPARISON

Compare AI models

Choose two models from the same AI category to compare equivalent plans, capabilities and technical details.

Salesforce Agentforce

79%

Relevance AI

75%

Estimated Belliste score, based on the available capabilities, quality, features and pricing information. It is an indicative profile estimate, not an independent benchmark.

How this profile estimate is calculated

Capabilities contribute 35%, quality wording 30%, listed features 20%, and pricing 15% when available. When capability fields are absent, specialization breadth supplies a 25% fallback. Missing categories are omitted and the remaining weights are rescaled. The estimate uses each model’s own published profile; it does not measure answer accuracy or replace a hands-on test.

OverviewSalesforce AgentforceRelevance AI

PriceFree $0 with Salesforce Foundations · Flex Credits from $500/100k creditsFree $0/month · Pro from $29/month

Free planSalesforce Foundations: $0 with Agentforce Builder, Prompt Builder, Agent Script and related starter capabilitiesFree: 200 Actions/month + $2 Vendor Credits/month

Paid plansFlex Credits: $500 per 100k credits · Conversations: $2/conversation · Agentforce User License: $5/user/month plus Flex Credits · Employee add-ons: $125/user/monthPro: $29/month with 2,500 Actions + $20 Vendor Credits · Team: $349/month with 7,000 Actions + $70 Vendor Credits · Enterprise: custom

Pricing

3 specifications

SpecificationSalesforce AgentforceRelevance AI

Starting PriceFree $0 with Salesforce Foundations · Flex Credits from $500/100k creditsFree $0/month · Pro from $29/month

Free PlanSalesforce Foundations: $0 and includes Agentforce Builder, Prompt Builder, Agent Script, Agentforce Coworker and related starter capabilitiesFree $0/month: 200 Actions + $2 Vendor Credits/month, unlimited agents/tools, 1 Workforce, 1 user/project and 30-day task history

Usage Limits / CreditsFoundations: $0 starter access · Flex Credits: $500/100k · standard/custom action: 20 credits · Voice action: 30 · Conversations: $2/conversation · Digital Wallet tracks usageFree: 200 Actions + $2 Vendor Credits/month · Pro: 2,500 Actions + $20 credits/month · Team: 7,000 Actions + $70 credits/month · credits roll over while subscribed; top-ups available

Overview

4 specifications

SpecificationSalesforce AgentforceRelevance AI

Primary Use CaseEnterprise customer and employee AI agents grounded in CRM, business data and workflowsBuild, orchestrate and operate production AI agents and multi-agent workforces

Best ForSalesforce customers / service and sales teams / large enterprises needing CRM-native governed agentsOperators / teams / departments / enterprises building production AI agent workforces

DeploymentSalesforce cloud across CRM apps, chat, voice, Slack, portals, web/mobile experiences and external clients via APIsManaged cloud platform with API, chat, widgets, voice and integration channels

Ease of UseIntermediate; natural-language low-code building with optional deep pro-code and enterprise controlsIntermediate; natural-language Invent lowers setup complexity while advanced orchestration remains highly configurable

Automation

13 specifications

SpecificationSalesforce AgentforceRelevance AI

AI AgentsAutonomous customer- and employee-facing agents with subagents, actions, guardrails and hybrid reasoningUnlimited configurable AI agents with tools, triggers, knowledge, memory, model controls and production oversight

No-Code BuilderNatural-language Canvas plus low-code Agentforce Builder and conversational Agent OptimizerInvent natural-language builder plus visual agent/tool/workforce editors

Workflow AutomationMulti-step workflows using Agent Script, Flow, Apex, MuleSoft APIs, actions and deterministic logicAgent tools and multi-step Workforces with conditions, branches, parallel runs and integrations

Multi-Agent SupportNative subagents plus SOMA single-org orchestration; MCP and A2A support broader agent interoperabilityNative Workforces combine specialized agents with handoffs, sub-agent calls, branching and parallel execution

Autonomous ExecutionAutonomous agents reason, select actions and execute multi-step work with deterministic guardrailsConfigurable autonomy step limits, retry behavior, tool execution and scheduled/event-driven runs

Human-in-the-LoopHuman escalation and approval can be implemented through Salesforce Flow, service routing and governed business processesPer-tool Autopilot or Human-in-the-Loop approval; conditional approval and human escalation controls

Triggers & ActionsAgent actions can invoke Flow, Apex, MuleSoft APIs, prompts, subagents and external toolsRecurring schedules, webhooks, pre-built events, custom integration cron triggers, bulk runs and API calls

IntegrationsSalesforce apps/data plus MuleSoft connectivity to enterprise apps, APIs, external systems, MCP and partner connectors2,000+ integrations; current directory lists more than 2,700 connectors

Browser AutomationBrowser automation is not the core native Agentforce primitive; web/browser capabilities can be connected through external tools, APIs and MuleSoft

Developer & Deployment

5 specifications

SpecificationSalesforce AgentforceRelevance AI

Custom IntegrationsMuleSoft APIs, Apex, Flow, MCP servers, AgentExchange assets and custom external systemsNo-code custom API integrations, custom code, MCP servers and custom tools

API AccessAgent API for REST-based sessions/messages plus Python SDK, Mobile SDK and developer APIsManaged API for deploying and triggering agents; API-based agent invocation supported

WebhooksEvent-driven integration is available through Salesforce Platform, Flow, APIs and MuleSoft; webhook patterns depend on connected systemWebhook triggers supported alongside schedules, events and custom cron triggers

Custom CodeAgent Script, Apex, Salesforce CLI/VS Code and Agentforce Python SDK provide pro-code extensibilitySandboxed Python and JavaScript plus custom code/API integrations

Self-HostingSalesforce-managed cloud platform; no public self-hosted Agentforce deploymentManaged cloud platform; public pricing does not advertise self-hosted deployment

AI & Knowledge

4 specifications

SpecificationSalesforce AgentforceRelevance AI

LLM SupportSalesforce-enabled foundation models plus BYO LLM support; MCP can connect agents to external models/toolsMajor providers plus BYO LLM; model router supports fallback and cost/quality optimization

Knowledge Base / RAGData 360 connects structured/unstructured enterprise data with RAG and vector database capabilitiesHybrid RAG with reranking, synced data sources, knowledge tables and agent-filled metadata

MemorySession context plus Salesforce/Data 360 customer and enterprise context; durable business context is grounded in CRM/data rather than a simple standalone memory toggleLong-term project/user memory, compaction and observational memory

Supported AI ModelsSalesforce-enabled foundation LLMs plus Bring Your Own LLM; model/tool interoperability can extend through MCPOpenAI / Anthropic Claude / Google Gemini and other major providers; BYO LLM, fallback models and model routing supported

Teams & Enterprise

4 specifications

SpecificationSalesforce AgentforceRelevance AI

CollaborationSalesforce org roles, permissions, reusable agent assets and shared enterprise development/governance workflowsPro: 2 build users · Team: 5 build users, 45 end users, 5 shared projects · Enterprise: unlimited users/projects

Monitoring & LogsBuilt-in observability, simulator traces, session tracing data, analytics and Digital Wallet usage trackingActivity Center, task history, analytics, tracing, production sampling, alerts and evaluations

Enterprise PlanAgentforce add-ons from $125/user/month; Industries $150/user/month; Agentforce 1 Editions from $550/user/month; consumption plans also availableCustom Actions/Credits with unlimited users/projects, enterprise triggers, evaluations, work-hour controls, multi-org management and dedicated support

SSO / Enterprise SecuritySalesforce identity, permissions, Trust Layer, Agent Gateway policies, OAuth/JWT controls, rate limits and enterprise governanceSOC 2 Type II and GDPR on all plans; Enterprise adds broader enterprise security/governance controls