BELLISTE / AI COMPARISON

Compare AI models

Choose two models from the same AI category to compare equivalent plans, capabilities and technical details.

Salesforce Agentforce

79%

Gumloop

72%

Estimated Belliste score, based on the available capabilities, quality, features and pricing information. It is an indicative profile estimate, not an independent benchmark.

How this profile estimate is calculated

Capabilities contribute 35%, quality wording 30%, listed features 20%, and pricing 15% when available. When capability fields are absent, specialization breadth supplies a 25% fallback. Missing categories are omitted and the remaining weights are rescaled. The estimate uses each model’s own published profile; it does not measure answer accuracy or replace a hands-on test.

OverviewSalesforce AgentforceGumloop

PriceFree $0 with Salesforce Foundations · Flex Credits from $500/100k creditsFree $0/month · Pro from $37/month

Free planSalesforce Foundations: $0 with Agentforce Builder, Prompt Builder, Agent Script and related starter capabilitiesFree: $0/month with 5,000 credits, unlimited agents/flows, 1 seat and 1 active trigger

Paid plansFlex Credits: $500 per 100k credits · Conversations: $2/conversation · Agentforce User License: $5/user/month plus Flex Credits · Employee add-ons: $125/user/monthPro: from $37/month with 20,000+ credits · Enterprise: custom

Pricing

3 specifications

SpecificationSalesforce AgentforceGumloop

Starting PriceFree $0 with Salesforce Foundations · Flex Credits from $500/100k creditsFree $0/month · Pro from $37/month

Free PlanSalesforce Foundations: $0 and includes Agentforce Builder, Prompt Builder, Agent Script, Agentforce Coworker and related starter capabilitiesFree $0/month: 5,000 credits, 1 seat, 1 active trigger, 2 concurrent runs, 5 concurrent agent runs, unlimited agents and flows

Usage Limits / CreditsFoundations: $0 starter access · Flex Credits: $500/100k · standard/custom action: 20 credits · Voice action: 30 · Conversations: $2/conversation · Digital Wallet tracks usageFree: 5,000 credits/month · Pro: 20,000–1.5M credits/month · overage $0.005/credit up to 2× plan by default · Free 5 concurrent agent interactions, Pro 25, Enterprise custom

Overview

4 specifications

SpecificationSalesforce AgentforceGumloop

Primary Use CaseEnterprise customer and employee AI agents grounded in CRM, business data and workflowsBuild and operate AI agents plus visual workflow automations

Best ForSalesforce customers / service and sales teams / large enterprises needing CRM-native governed agentsIndividuals and teams building flexible AI agents, internal automations and multi-step business workflows

DeploymentSalesforce cloud across CRM apps, chat, voice, Slack, portals, web/mobile experiences and external clients via APIsCloud SaaS; Enterprise VPC support available

Ease of UseIntermediate; natural-language low-code building with optional deep pro-code and enterprise controlsBeginner to Intermediate

Automation

13 specifications

SpecificationSalesforce AgentforceGumloop

AI AgentsAutonomous customer- and employee-facing agents with subagents, actions, guardrails and hybrid reasoningCustom AI agents with tools, company context, skills, triggers and self-improvement

No-Code BuilderNatural-language Canvas plus low-code Agentforce Builder and conversational Agent OptimizerNatural-language agent builder plus visual no-code workflow canvas

Workflow AutomationMulti-step workflows using Agent Script, Flow, Apex, MuleSoft APIs, actions and deterministic logicUnlimited flows with triggers, connected apps, AI nodes and reusable subflows

Multi-Agent SupportNative subagents plus SOMA single-org orchestration; MCP and A2A support broader agent interoperabilityNative subagents; parent agents can delegate tasks and credit usage is tracked per subagent

Autonomous ExecutionAutonomous agents reason, select actions and execute multi-step work with deterministic guardrailsAgents plan multi-step work, call tools/subagents, run code and can execute from triggers

Human-in-the-LoopHuman escalation and approval can be implemented through Salesforce Flow, service routing and governed business processesAgents can pause mid-task for tool approval or ask the user a question, then resume

Triggers & ActionsAgent actions can invoke Flow, Apex, MuleSoft APIs, prompts, subagents and external toolsApp triggers, recurring tasks and fully custom agent triggers across connected apps

IntegrationsSalesforce apps/data plus MuleSoft connectivity to enterprise apps, APIs, external systems, MCP and partner connectors300+ connectors plus MCP servers

Browser AutomationBrowser automation is not the core native Agentforce primitive; web/browser capabilities can be connected through external tools, APIs and MuleSoftWeb/browser work available through agent tools and connectors such as Bright Data; native general-purpose browser-control scope varies by tool

Developer & Deployment

5 specifications

SpecificationSalesforce AgentforceGumloop

Custom IntegrationsMuleSoft APIs, Apex, Flow, MCP servers, AgentExchange assets and custom external systemsCustom MCP servers, hosted MCP and external API/custom connector options

API AccessAgent API for REST-based sessions/messages plus Python SDK, Mobile SDK and developer APIsPro+: API key can trigger workflows and agents programmatically

WebhooksEvent-driven integration is available through Salesforce Platform, Flow, APIs and MuleSoft; webhook patterns depend on connected systemPro+: webhook-triggered workflows plus organization webhooks for admin events

Custom CodeAgent Script, Apex, Salesforce CLI/VS Code and Agentforce Python SDK provide pro-code extensibilityAgents can write/run code in sandboxes; workflows also support custom logic and skills

Self-HostingSalesforce-managed cloud platform; no public self-hosted Agentforce deploymentCloud platform; Enterprise offers VPC support, but public plans do not advertise self-hosted Gumloop deployment

AI & Knowledge

4 specifications

SpecificationSalesforce AgentforceGumloop

LLM SupportSalesforce-enabled foundation models plus BYO LLM support; MCP can connect agents to external models/tools35+ AI models with Auto/Model Router and BYOK support on Pro+

Knowledge Base / RAGData 360 connects structured/unstructured enterprise data with RAG and vector database capabilitiesCompany Brain/knowledge with synced sources, files and permission-aware context

MemorySession context plus Salesforce/Data 360 customer and enterprise context; durable business context is grounded in CRM/data rather than a simple standalone memory toggleAgent chat history plus company context/Brain; persistent task context is retained across agent use

Supported AI ModelsSalesforce-enabled foundation LLMs plus Bring Your Own LLM; model/tool interoperability can extend through MCP35+ models including OpenAI GPT, Anthropic Claude, Google Gemini, xAI Grok, Perplexity, DeepSeek, GLM, Kimi and MiniMax; Auto Model Router and BYOK supported

Teams & Enterprise

4 specifications

SpecificationSalesforce AgentforceGumloop

CollaborationSalesforce org roles, permissions, reusable agent assets and shared enterprise development/governance workflowsPro: unlimited team members, shared credits, shared ownership, teams and shared credentials

Monitoring & LogsBuilt-in observability, simulator traces, session tracing data, analytics and Digital Wallet usage trackingRun history, credit logs, Insights spend breakdown, evaluations and live activity

Enterprise PlanAgentforce add-ons from $125/user/month; Industries $150/user/month; Agentforce 1 Editions from $550/user/month; consumption plans also availableCustom pricing with VPC, organization guardrails, audit logs, RBAC, SCIM/SAML, model controls and advanced security

SSO / Enterprise SecuritySalesforce identity, permissions, Trust Layer, Agent Gateway policies, OAuth/JWT controls, rate limits and enterprise governanceEnterprise: SCIM/SAML, RBAC, audit logs, model access control, custom retention, VPC and advanced permissions